Business I / Social Interaction and Networks
Practice question · Multiple choice

Goffman separates front stage from back stage. Why does a firm that eliminates the back stage — open-plan floors, recorded calls, monitored chat — often find that behaviour gets worse rather than more honest?

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  1. Ask what the back stage is FOR in Goffman’s account.
  2. What happens to a performer who is never off stage?
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A. Because the back stage is where the performance is repaired

Why

Removing the back region does not remove the performance, it removes the place where it can be dropped. The impression management becomes constant, which is the opposite of the transparency intended.

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