Practice question · Sort into groups
Sort each communication practice by its effect on patient-provider communication.
Groups: Barrier to communication · Supports good communication
- Using dense medical jargon the patient cannot follow
- Inviting the patient's questions and values into the plan
- 'Baby talk' that oversimplifies and feels condescending
- Rushing the consultation because of time constraints
- Explaining the plan in clear, plain language
Hints
- Barriers block understanding or depersonalize; good practice builds shared understanding.
- Both jargon AND over-simplified 'baby talk' are barriers - one confuses, the other demeans.
Show the answer
Barrier to communication: Using dense medical jargon the patient cannot follow, 'Baby talk' that oversimplifies and feels condescending, Rushing the consultation because of time constraints
Supports good communication: Explaining the plan in clear, plain language, Inviting the patient's questions and values into the plan
Why
Jargon, 'baby talk', and time pressure are documented barriers; plain language and inviting patient questions and values support understanding. Note that BOTH over-complication and over-simplification are barriers - the failure runs in both directions.
Practise Patient-Provider Interaction
The app has 5 more questions on this lesson, and keeps your place in the course. Psychology I is free to start.
More questions on Patient-Provider Interaction
- Roughly half of patients on long-term therapy do not take it as prescribed. A clinic proposes a leaflet on…
- Studies of consultations find doctors interrupt the patient's opening statement within roughly 20 seconds.…
- Select every statement that is TRUE about patient-provider interaction.
- Most research attributes non-adherence primarily to patient forgetfulness and lack of motivation.