Practice question · Estimate
A scorecard should stay readable. Set the slider to the commonly recommended maximum number of KPIs per scorecard before it stops steering anything.
Estimate on a scale from 0 to 60.
Hints
- Roughly 4-6 per perspective, four perspectives.
- Around twenty.
Show the answer
20 (answers within ±5 count)
Why
Kaplan and Norton suggested roughly 20-25 measures across the four perspectives. Beyond that, the scorecard mutates into a reporting swamp: when everything is measured, nothing is watched.
Practise Control Systems
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