Business I / Functions and Roles of Management
Practice question · Multiple choice

A plant produces flawless parts at record low cost, parts for a product the market stopped wanting a year ago. Drucker would call this…

Hints
  1. Efficiency = doing things right; effectiveness = doing the right things.
  2. The parts are perfect. Are they the right parts?
Show the answer

A. High efficiency, low effectiveness

Why

Efficiency without effectiveness is polished waste. The failure sits upstream in planning, the choice of what to produce, which no amount of downstream excellence can repair.

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