Practice question · Multiple choice
Mintzberg found managers spend their days in brief, fragmented, mostly oral exchanges rather than planning. Why does that not mean they are managing badly?
Hints
- Ask what monitoring and brokering actually require you to do all day.
- Compare the classical description of management with the observed one.
Show the answer
D. Because the roles are inherently interpersonal and reactive
Why
The classical account describes what management accomplishes; Mintzberg described what it looks like. Scanning and connecting cannot be batched, because the information arrives when it arrives.
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