Business I / Socialization and Professional Identity
Practice question · Fill in the blanks

Complete Goffman’s concept.

A ______ institution strips the newcomer’s old identity and rebuilds it through uniforms, schedules, and a new ______.

Word bank: total · language · primary · salary

Hints
  1. The setting controls the entire day and the entire self.
  2. Replacing a person's language is the subtlest of its tools.
Show the answer

A total institution strips the newcomer’s old identity and rebuilds it through uniforms, schedules, and a new language.

Why

Total institutions control the whole day and the whole self; language replacement — new titles, acronyms, forms of address — is the subtlest tool in the kit.

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