Practice question · Multiple choice
Ritzer argues that a single rationalised organisational form is spreading worldwide, while Robertson argues that global forms are always locally reworked. How can both descriptions be supported by the same evidence?
Hints
- Ask what has to happen to a standard product before it can be sold in a different market.
- Homogenisation of the form and differentiation of the content are compatible.
Show the answer
B. The same process drives both standardisation and adaptation, as forms adapt to spread
Why
The organisational template — efficiency, calculability, predictability, control — travels intact while menus, staffing and meanings are reworked at every site. Robertson’s point is that this is not a compromise between two forces but the mechanism of the spread itself, which is why glocalization is a friendly amendment rather than a refutation.
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