Business I / Groups and Organizations
Practice question · Multiple choice

The rival firm’s team is a reference group, not an out-group. Why is that distinction worth keeping?

Hints
  1. Ask what each concept is used to explain.
  2. Can you benchmark against a group you also define yourself against?
Show the answer

D. Because a reference group is a standard, not a membership

Why

Belonging and benchmarking are separate axes. A rival can be both, and collapsing the terms loses the mechanism, comparison drives behaviour even without hostility.

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