Business I / Innovation and Entrepreneurship
Practice question · Multiple choice

Digital photography destroyed chemical film, and Kodak had invented the digital sensor. Why do incumbents so often lose to a technology they developed?

Hints
  1. Ask what the digital business was worth in year one compared with film.
  2. The failure is not a failure to see it.
Show the answer

A. Because the new market is too small to justify cannibalisation

Why

Christensen’s point is that the incumbent’s decisions are locally correct. Serving your best customers and protecting your margins is exactly what leaves the low end to someone else.

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