Political Science I / New Public Management and Governance
Practice question · Multiple choice

Managing to an indicator reallocates effort towards the measured part of the goal. Why is that a property of measurement rather than a fixable design error?

Hints
  1. Ask whether a better indicator would capture the whole objective.
  2. If the objective is multiple and contested, no single measure can represent it.
Show the answer

C. Public objectives are multiple and contested, so any indicator captures only part of them

Why

Because the objective itself is multiple and contested. A hospital pursues speed, safety, dignity and cost at once; any indicator captures a subset, and managing to it moves effort towards that subset. A better indicator changes which part is favoured rather than removing the effect.

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