Practice question · Select all that apply
Which are defensible achievements of new public management?
Hints
- Three are supported by the evaluation literature; one is contradicted by the spending figures.
- Spending as a share of GDP proved resilient throughout.
Show the answer
- A. Measured service standards improved where the measures were reasonably honest
- B. Organisations found out what their services actually cost
- C. Some agencies genuinely benefited from managerial freedom
Why
The fourth is the claim the record does not support: spending as a share of GDP stayed near its level across the reform decades. What changed was the organisational form, which is why an honest assessment is about how services were delivered rather than about how much was spent.
Practise New Public Management and Governance
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