Psychology I / Cognitive Dissonance and the Drive for Consistency
Practice question · Sort into groups

Sort each feature of a situation by whether dissonance theory predicts it will produce more or less attitude change in the person who acted against their own view.

Groups: Predicts MORE attitude change · Predicts LESS attitude change

Hints
  1. The single question to ask of each feature is: does it hand the person an excuse they can point to?
  2. Threats and instructions are excuses; free choice, public commitment and unrewarded suffering are not.
Show the answer

Predicts MORE attitude change: The reward for the counter-attitudinal act was trivially small, The act was public and cannot now be denied

Predicts LESS attitude change: The person was given a ready excuse: everyone in the room had been instructed to say it, The person was openly threatened with a heavy penalty for refusing

Why

Anything that supplies external justification - payment, orders, threats - absorbs the dissonance and leaves the attitude alone. Anything that strips justification away - free choice, irreversibility, unrewarded effort - forces the belief to move instead. Note that a heavy threat behaves exactly like a large payment here, which surprises most students.

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