Practice question · Multiple choice
Central tendency and leniency both compress appraisal scores, yet they are treated as different errors. What separates them?
Hints
- Plot the distribution of scores each error produces.
- One moves the mean; the other shrinks the variance.
Show the answer
B. Direction: leniency shifts up, central tendency pulls to the middle
Why
Both make appraisals useless, for different reasons. Leniency loses the top of the scale; central tendency loses the ability to distinguish anyone from anyone.
Practise Human Resource Management
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