Business I / Human Resource Management
Practice question · Multiple choice

Unstructured interviews predict job performance poorly and remain the most-used selection tool. What sustains the practice?

Hints
  1. Ask what an interviewer learns about the candidates they turned down.
  2. Confidence and accuracy can come apart. What keeps them apart here?
Show the answer

C. Interviewers never observe the rejected candidates' performance

Why

You only ever see how the hires perform, so a bad selection rule generates no disconfirming evidence and confidence grows unchecked. Structured interviews cost little more and predict far better; the obstacle is that the unstructured version feels more informative, which is a different thing.

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