Practice question · Multiple choice
A firm doubles bonuses, yet motivation stays flat. Exit interviews reveal nobody believes the performance ratings that trigger the bonus are fair. In Vroom’s terms, the zero sits in…
Hints
- They can do the work, and they want the money.
- The broken link is between performing and being paid for it.
Show the answer
D. Instrumentality is broken
Why
The money is desired (V high) and the work is doable (E fine), but if ratings feel rigged, performance doesn’t cause reward, and I ≈ 0 zeroes the product. Doubling a reward nobody expects to receive doubles nothing; fixing the rating system would.
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