Practice question · Sort into groups
Herzberg: hygiene factor or motivator? Sort each item.
Groups: Hygiene factor · Motivator
- Sensible company policies
- The work itself being meaningful
- Safe, comfortable offices
- Growth into bigger responsibilities
- Recognition for a project well done
- Competitive salary
Hints
- One category can only remove dissatisfaction, never create enthusiasm.
- Ask whether the factor concerns the work itself or its surroundings.
Show the answer
Hygiene factor: Competitive salary, Safe, comfortable offices, Sensible company policies
Motivator: Recognition for a project well done, Growth into bigger responsibilities, The work itself being meaningful
Why
Hygiene’s ceiling is "not dissatisfied": fix the pay and the office and you reach zero, not enthusiasm. Only achievement, recognition, growth, and the work itself push above zero.
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